Archive for the ‘Website Optimisation’ Category

The Changing Face of Online Search and SEO

Thursday, February 25th, 2010

The world of Internet search is changing fast, especially the world of Google search.

You may have noticed when doing searches that there are a lot real-time results such as Twitter, Facebook and other social network content, although Google can only index status updates from Facebook Pages – which are “for organisations, businesses, celebrities, and bands to broadcast great information to fans in an official, public manner.”

Bing have a deal in place with Facebook that goes further, indexing individuals’ status updates which have been set to public and Yahoo! have also started to integrate Tweet content.

search2-feb10

Another big change on Google is the personalised search. This had an effect if you were logged into your gmail or any other Google account, but now you don’t have to be logged in. This means individuals will see an increasingly different result to another individual.

This isn’t great news for those concerned with SEO as you no longer know where your website will rank. When a result has been clicked a number of times, then that site will start to appear higher up in the search rankings for that visitor.

Personalised search is nothing new.

It all started in 2004  with a beta release through Google labs allowed users to refine search results based on their interests. Then, in mid-April, 2005, Google rolled out its search history feature called “My Search History.” This kept track of all the users’ searches and every page that they viewed from the search results. This time Google required users to have an active Google account. The process has been refined along the way climaxing with the recent change.

Personalised search involves many, many factors.  Among them are:

  • Geo-graphic factors (local top-level domain, IP address and query analysis)
  • Technical factors such as browser, OS capabilities, cookies and toolbars)
  • Time of day, time of year and other historical data
  • Behavioural query history, interaction with search engine result pages and interactions with advertising and surfing habits).

So what actions can be taken in regards to personalised search?

Well best SEO practices still stand and these factors have become more important:

Factors such as demogaphics, keyword/phrase targeting strategies, quality content, search result conversion, freshness, site useability, social bookmarks, and analytics will all have an impact on your SERPS.

Practically this means:

  • Get to know and research your audience and give them the (great) content they want
  • Titles and Snippets that are compelling will attract a better click through rate which will in turn help these sites/pages rank better
  • Make social bookmarking available and easy to do on your website
  • Google Analytics will help in measuring both paid and organic traffic flows
  • A logical navigation and architecture for a quality end user experience

Google Caffeine

Google also recently introduced Google Caffeine which ranks pages faster, giving you quicker results. And your page load times will now be a factor in ranking on Google. Simply put, the slower a page loads, the lower it will be ranked.

Google describes Caffeine as:
“a next-generation architecture for Google’s web search. It’s the first step in a process that will let us push the envelope on size, indexing speed, accuracy, comprehensiveness and other dimensions.”

Of course this all has implications for your search engine optimisation and your online business strategy and something to be well aware of! :-)

How does your Website Convert?

Wednesday, October 14th, 2009

Is your website actually doing its’ job? And what is its’ job?

These are questions that business owners with websites could focus on more when it comes to getting more leads, enquiries and sales.

Firstly, it may sound obvious but asking yourself what the main function of your website is can clarify how it is designed. In the past some clients have specified that they just want enquiries by phone or email to follow up on, some are selling an actual product and some just want a online presence, a brochure site.

Whether it is lead generation or actual sales, converting your visitors is a key part of the process, after all your website is a marketing tool.

Taking the example of 100 visitors a day, with 1 sale/lead gives a 1% conversion rate. You want to increase conversions to 2%, so based on this which is easier:

Increasing traffic/visitors to 200 a day? … or increasing conversion to 2%? (We’d vote for the latter)

A great tool for increasing your conversions is available from Google (who else?). Google website optimiser enables you to do split tests on your webpage.

So something as simple as your welcoming headline can be run through a  A/B switch test where half your visitors are shown headline A and the other half headline B :-)

For example, if we were testing our marketing page we might also change some of the elements below as well as buttons, offers, text or anything else.

web conversion

This will tell you what page elements brought in new customers!

Sometimes just changing a few words can bring unexpected results. If you can double your website conversion, your cost-per-acquisition (the cost of getting  every new customer) would halve!

Google Analytics is another powerful tool giving you full tracking of your site visitors and can be used in conjunction with the website optimiser.